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Hp windows 10 recovery.HP PCs - Using Recovery Manager to Restore Software and Drivers (Windows 10) |
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support.HP PCs - Using Recovery Manager to Restore Software and Drivers (Windows 10) | HP® Customer Support
Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. HP and Microsoft provide several software recovery options for your computer.
Knowing which option is best to use before you begin can save you time and effort. For business computers, the recovery options might no longer be viable as the image might have been replaced. Contact your company's IT department or your local IT service to confirm the appropriate recovery option. Use this information to decide which recovery tool to use for commercial and consumer software recovery options.
To launch from inside Windows, search for restore , and then select Create a restore point. The System Properties window opens with the System Protection tab selected. On the System Protection tab, click System Restore. To launch from outside Windows, press f11 while the computer restarts. Estimated recovery time, dependent on PC specifications and connectivity speed: The system restore time depends on the amount of data present within the last restore point.
The restore time might take about an hour. If the restore point is not the current Windows version, it might take up to 2 to 3 days to download and install Microsoft quality and security updates.
User data pictures, documents, music, videos, desktop shortcuts, and so on : Restores PC back to the last restore point created. To launch from outside Windows, press f11 while restarting the computer. Click Troubleshoot Reset this PC. Estimated recovery time, dependent on PC specifications and connectivity speed: The Reset this PC tool takes about 20 minutes or more. Additional download 4 to 5 GB, dependent on internet speed and installation time is needed to obtain the latest build, software, and updates.
Operating system: Restores the release to manufacturing RTM state of the currently installed version of Windows. Drivers: Only INF based drivers are kept. Any device applets installed outside of INF are kept. User data pictures, documents, music, videos, desktop shortcuts, and so on : During the Reset this PC process, you can choose one of the following options: Keep my files or Removes everything. Personalized Windows settings: Personalized Windows settings are saved in the cloud via your Microsoft account.
If you have a local account, you must reset your password. Keeps OEM preinstalled antivirus as the default. Windows Press the Windows key, search for go back , and then click Go back to an earlier build.
In the Previous version of Windows section, click Go back. To launch from outside Windows 11 or Windows Requires an internet connection to create installation media or boot to the created installation media. Estimated recovery time, dependent on PC specifications and connectivity speed: When using Windows Media Creation Tool, initial installation time is about 30 to 45 minutes. Operating system: Restores the most current version of Windows that was available when the installation media was created.
User data pictures, documents, music, videos, desktop shortcuts, and so on : Discards data. Create a backup before recovery. Personalized Windows settings: Reinstalls the original state of the media when created. Desktop apps HP preinstalled : Reinstalls the original state of the media when created. Estimated recovery time, dependent on PC specifications and connectivity speed: Shipping time.
About 30 to minutes to install depending on image size. Additionally, up to 2 to 3 days of Microsoft quality and security updates including download and installation time this time might vary depending on when the HP image media was created. Operating system: Restores a computer's software configuration to its original condition, without the latest updates. Drivers: The drivers are restored to the original software build from when the HP media was created. Estimated recovery time, dependent on PC specifications and connectivity speed: About 30 to minutes to download 5 GB, dependent on internet speed.
Additionally, up to 2 to 3 days of Microsoft quality and security updates including download and installation time this time might vary depending on when the image was uploaded. Operating system: Restores the original software build from when the HP Image was uploaded.
Drivers: The drivers are restored to the original software build from when the image was uploaded. Store apps HP preinstalled : Discards apps. Need to reinstall apps from Microsoft Store. Store apps user preinstalled : Discards apps. Use this information to help you decide which software recovery tool to use for commercial PCs only.
Estimated recovery time, dependent on PC specifications and connectivity speed: About 30 to minutes to install depending on image size. Additionally, up to 2 to 3 days of Microsoft quality and security updates including download and installation time this time might vary depending on when the image was created.
Operating system: Restores the original software build from when the HP Image was captured. Drivers: The drivers are restored to the original software build from when the image was captured. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.
HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Note: For business computers, the recovery options might no longer be viable as the image might have been replaced. Commercial and consumer software recovery options Use this information to decide which recovery tool to use for commercial and consumer software recovery options. Operating system: Restores PC back to the last restore point created.
Drivers: Restores PC back to the last restore point created. Personalized Windows settings: Restores PC back to the last restore point created. Store apps user preinstalled : Restores PC back to the last restore point created. Desktop apps user preinstalled : Restores PC back to the last restore point created. Store apps HP preinstalled : Provisioned Store apps are kept. Store apps user preinstalled : Discards all user-installed Store apps.
Desktop apps user preinstalled : Discards all user-installed desktop apps. Personalized Windows settings: Need to reset. To launch from outside Windows: Not applicable. Desktop apps HP preinstalled : Discards apps. Need to reinstall from the HP website. Commercial only software recovery options Use this information to help you decide which software recovery tool to use for commercial PCs only.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting?
Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in.
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For best results, an Ethernet connection is recommended. Do not disconnect from the internet or Ethernet during the process. Make sure that you use an AC power connection to the computer during the process. Do not disconnect from AC power during the process to avoid recovery failure. Make sure that your computer has a minimum of 20 GB free disk space on the Windows partition. Do not use an external hard drive.
The tool does not work when downloaded to an external hard drive. Some computer models sold with the Windows 10 operating system during the Windows 11 upgrade period were also sold with the Windows 11 operating system preinstalled. HP recommends using Windows Contact HP Support to order Windows 10 recovery media if needed. Insert a blank USB flash drive minimum 32 GB into the computer, and then make sure that the computer is connected to the internet.
Any data on the USB flash drive is permanently deleted during this process. When the process is complete, the USB flash drive contains only the recovery software. If the Do you want to allow this app from an unknown publisher to make changes to your device? On the Welcome screen, click Next to continue. If you are on a secure network, the download tool automatically detects and populates the proxy information.
Click Next. If the download tool does not detect and populate the proxy information, contact your network administrator for the proxy information, and then type it in the appropriate fields. When the cloud recovery tool detects the information for your device, click Next.
If you download the recovery media on a different computer than the computer you want to recover, select the I need to enter Product ID for my HP system check box to type the information for the affected system. To locate the product ID, look on the back of the computer for a label.
Notebook for more information about locating the product ID. If the product ID has an AV before a pound sign and a three-digit number, do not include that information in the product ID. Select your USB flash drive from the drop-down list, and then click Next.
An alert that all information on the USB flash drive will be permanently deleted is displayed. Click OK to continue. Do you want to delete the downloaded temporary files to save space in the drive? To finish the download and close the app, click Finish. Perform the following steps to recover the computer using a USB flash drive. Disconnect all peripheral devices, except for the monitor, keyboard, mouse, and power cord. Remove media from internal drives and remove any recently added internal hardware.
Turn on the computer and use booting options to boot from the USB drive. If you experience a long delay after clicking Next on the Welcome page, perform the following steps.
If your attempts to use the recovery tool on a secure network fail, contact the network administrator to get your proxy server, port information, and login credentials. If a Drive partitioning failed error message is displayed, it might mean there is a problem with the USB flash drive.
To launch from outside Windows 11 or Windows Requires an internet connection to create installation media or boot to the created installation media. Estimated recovery time, dependent on PC specifications and connectivity speed: When using Windows Media Creation Tool, initial installation time is about 30 to 45 minutes. Operating system: Restores the most current version of Windows that was available when the installation media was created. User data pictures, documents, music, videos, desktop shortcuts, and so on : Discards data.
Create a backup before recovery. Personalized Windows settings: Reinstalls the original state of the media when created. Desktop apps HP preinstalled : Reinstalls the original state of the media when created. Estimated recovery time, dependent on PC specifications and connectivity speed: Shipping time. About 30 to minutes to install depending on image size.
Additionally, up to 2 to 3 days of Microsoft quality and security updates including download and installation time this time might vary depending on when the HP image media was created. Operating system: Restores a computer's software configuration to its original condition, without the latest updates. Drivers: The drivers are restored to the original software build from when the HP media was created.
Estimated recovery time, dependent on PC specifications and connectivity speed: About 30 to minutes to download 5 GB, dependent on internet speed. Additionally, up to 2 to 3 days of Microsoft quality and security updates including download and installation time this time might vary depending on when the image was uploaded.
Operating system: Restores the original software build from when the HP Image was uploaded. Drivers: The drivers are restored to the original software build from when the image was uploaded.
Store apps HP preinstalled : Discards apps. Need to reinstall apps from Microsoft Store. Store apps user preinstalled : Discards apps. Use this information to help you decide which software recovery tool to use for commercial PCs only. Estimated recovery time, dependent on PC specifications and connectivity speed: About 30 to minutes to install depending on image size. Additionally, up to 2 to 3 days of Microsoft quality and security updates including download and installation time this time might vary depending on when the image was created.
Operating system: Restores the original software build from when the HP Image was captured. Drivers: The drivers are restored to the original software build from when the image was captured. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support.
Select your model. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent.
Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in. Complementary Content.
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